MATEYOU
Cart
ProductHow It WorksHealth InsightsSolutionsScience & MedicalAppSupportShopCompany
Cart

Legal

Privacy Policy

Last updated: June 2026

1. Introduction

MATEYOU ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information you provide when using MATEYOU Ring1C and related services. By using our products and services, you agree to this policy.

2. Information We Collect

We may collect the following types of information: • Account information: name, email address, password • Device data: physiological signals captured by Ring1C (heart rate, respiration, sleep data, etc.) • Usage data: App usage behavior, feature interaction records • Device information: phone model, operating system version • Payment information: processed by third-party payment processor (Stripe); we do not store complete payment information

3. How We Use Your Information

We use your information to: • Provide and improve MATEYOU products and services • Generate personalized health insights and reports • Process orders and payments • Provide customer support • Send important notices and updates • Comply with legal obligations

4. Data Security

We use industry-standard encryption to protect your data. All health data is encrypted during transmission and storage. We regularly review our security measures to ensure your data is appropriately protected.

5. Data Sharing

We do not sell your personal data. We only share data in the following circumstances: • With your explicit authorization (e.g., sharing with family or care teams) • With trusted third-party partners providing necessary services (e.g., cloud storage, payment processing) • When required by law • When necessary to protect the rights of MATEYOU or users

6. Your Rights

You have the right to: • Access and view your personal data • Correct inaccurate information • Delete your account and related data • Withdraw consent for data processing • Request data portability To exercise these rights, please contact support@mateyou.ai

7. Cookie Policy

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Health Data Disclaimer

Physiological data collected by Ring1C is used solely to provide health reference information and does not constitute medical diagnosis. Our processing of health data complies with applicable data protection regulations.

9. Contact Us

If you have any questions about this Privacy Policy, please contact: Email: support@mateyou.ai